Shipping Time and Cost

When will I receive my order and how much does it cost for delivery?

Underwear Empire uses the safest delivery systems, to ensure prompt and secure delivery worldwide. We dispatch all your orders as soon as possible. All orders are subject to stock availability.

Express Shipping

South Africa (All provinces) R120

1-2 working days from dispatch

using Courier Service

Entire Southern Africa (R250)
3-5 working days from dispatch
(Signature required)

Standard shipping does not require a signature and packages that do not fit in your mailbox may be taken back to the postage warehouse for your collection.

We recommend that you choose the express shipping options. When selecting a delivery address, try to use an address where a signature can be obtained (for example, a work address). Please note: when a signature is required, we are unable to send parcels to a PO Box address.

While we will offer most genuine and continual assistance with locating any lost or mishandled parcels, we cannot be liable for parcels that have been lost in the post.

All parcels are packaged and delivered discretely.