Security Statement

Affection By Chola is a secure e-commerce website. Payment and order details are typically sent to us through secure connection that uses a 128 bit security certificate. Information is encrypted so it can only be read by the intended recipients. All personal information is securely stored by our servers.

When placing an order, you will know that our pages are secure because the address in the address bar changes from being http:// to https://. You will also see a padlock symbol or key at the bottom of your browser.

Payment transactions are processed by eway.com.au and transmitted directly to the bank for authorisation. The information provided is encrypted before transmission.Our customers can shop with confidence knowing that our website is safe, secure, and private.

Privacy Statement

Affection By Chola is a registered business name of 2008/3945958/23

Affection By Chola respects your privacy. This Privacy Statement describes how we will aim to collect and use your personal information. By accessing and using our website, you agree to be bound by the terms of this Privacy Statement.

From time to time, we will amend our Privacy Statement. All amendments to our Privacy Statement will be effective immediately. We encourage you to regularly check our Privacy Statement for amendments.

Our Privacy Statement does not purport to cover how our affiliates or third parties may use personal information which they may independently obtain. We recommend that you contact those organisations directly with any privacy concerns.

This Privacy Statement was last updated on 06/06/2008.

Affection By Chola & Emails

Every time you visit our website or email us an enquiry you agree to receive a response from us electronically. All communications between the customer and Affection By Chola is considered private, and all employees respect this. We may choose to communicate by emails, notices or updates on our website. You agree that all communications is the property of Affection By Chola and that all agreements, disclosures, notices and any other electronic communications provided has met all legal requirements.

Personal Information

To facilitate our functions and purposes, including providing you with a personalised service, we may automatically collect, or ask you for, personal information.

Personal information includes your name, contact details, delivery details, purchase information (including credit card details), statistical details about your use of our website (including details of products for which you searched and/or purchased), the content of any forms you submit to us (electronic or otherwise), any message or comment you submit to us (by facsimile, email, postage, telephone or in person), information collected when you voluntarily participate in any surveys (either online, by email or telephone), and other identifying information.

What kind of Information do we collect you might ask?

Name, address, email address, telephone number and if you have bought an item your purchase and credit card details.

Furthermore, we may collect information regarding usage of our website, for example the time of website entry, the area that you used most, the products that you viewed, bought and the duration of your visit. Affection By Chola emphasizes on privacy and the focus is all about you. The only time we will use your information is to improve our service and increase customer satisfaction by personalizing your experience; individualizing the type of marketing material you receive and to prevent any fraudulent activities.

How we collect your personal information?

When you place an order or establish an account with us, we will ask you for personal information for the purposes of processing and delivering your orders. On occasion, we may also ask you to voluntarily provide your personal information for promotional and marketing purposes.

Some information about your computer, internet connection (including your IP address), and browser details, may be automatically logged by our servers. This information may be used for statistical and business development purposes. Information that is automatically collected does not enable you to be personally identified.

Information and Third parties

We may use your information with server providers to make you visit a more enjoyable experience; however will not sell your information to third parties. The extent of information is limited and the third party must agree to have a strict privacy policy as Affection By Chola. Further, if a name and address is provided we may make it available to companies which may want you to view their products. Once again, you a choice not to disclose your information, please email us at info@abchola.com

By purchasing your products you agree to third parties such as banks and other financial institutions to have access to your information to confirm payment for your purchased product. You also agree to share your information with institutions that may reduce fraudulent activities and inappropriate activities on our website. Also, information may be shared with our transport couriers to deliver your product/s.
If Affection By Chola was merged or sold, all of its assets are to be transferred including your personal information. However, your information is regulated by this privacy policy which must be upheld.

How do we protect your information?

Affection By Chola places great emphasis on protecting your privacy, this is why; we have many security systems in place. Our website is protected by SSL (that is, Secure Socket Layer) and Firewall systems. The software installed within our website ensures all information is secure and credit card details provided are encrypted. This means the information can only be read by specified Affection By Chola personnel’s. However, it is important to note that we do not store your credit card details.

To ensure you are in a secure website take note of the padlock sign at the bottom bar and the change from http:// to https://. Sometimes, some computers are denied a secure connection and must proceed with a less secure connection. Affection By Chola is not held liable for any problems that may occur in a non- secure website connection.

When establishing an account you will be required to enter your name, postal and email address. If you need to change your details an email address and password is required before proceeding. Further, in some cases where you have purchased an item, we may contact you by phone for security checks to prevent any fraudulent activities of credit cards.

Disclosure of your personal information

We will not sell, rent, licence, or trade any personal information about you.

We will not disclose your personal information to any third-party unless:

It is necessary to process your order (for example, to credit card companies, financial institutions, and delivery services);
we have obtained your consent;
we have reason to suspect that unlawful activity has been, is being, or may be engaged in, and it is necessary to disclose personal information as part of an authorised investigation of the matter or in reporting our concerns to relevant persons or authorities;
disclose is necessary in the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal; or
we are otherwise required or authorised by law to disclose your personal information.

Right to access your personal information:

On reasonable request by you, we will take all reasonable steps to let you know the nature of the personal information we hold about you, for what purposes, and how we collect, secure, use and disclose that information.

In some limited circumstances, we may refuse or deny you access to your personal information. In such circumstances, we will provide reasons for denial of access to personal information.

Accuracy of your personal information:

We will take all reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. Upon being advised of, and verifying any inaccuracies about your personal information, we will endeavour to promptly make all necessary corrections.

Securing your personal information

We will take all reasonable steps to protect all personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.

We will take all reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose.