Ways to pay

Credit and debit cards
We accept most major cards including Visa, American Express, MasterCard, Delta, Solo, Maestro, and Visa Electron.

Affection by Chola gift card
If you have a Affection by Chola gift card, you can enter the details at the checkout page. If the balance on your gift card is insufficient to meet the value of your order, you will also be asked to add credit/debit card details to cover the difference. Please note that orders paid for using a gift card will need to be placed online, as we are currently unable to take gift card payments over the phone.

We are unable to accept payment via cheque, PayPal or any method other than those listed above.

Payment by fax/phone
If you do not want to enter your credit/debit card details on the website, proceed with your order as normal, but when asked for your card details, select the 'Fax/Phone' option. You do not need to enter any card details. Complete the order, then phone us with your card details on 011 683 7034* (SA) / + 27 11 683 7034 (international), quoting the Affection by Chola order number which you will find on your confirmation email.

At Affection by Chola, your card is only charged once your order is despatched from our warehouse. If there are any items on your order which are not in stock, you will not be charged for these until we actually ship them to you. You will be advised by email (or telephone if you do not have an email address) if we are unable to complete your order.

Security checks:
As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.

From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. the billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required.

We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.

*Calls to an 0860 number from a standard Telkom land line will cost the caller R5 per minute at all times. All call costs exclude VAT. Calls from mobiles will vary.